Information Technology is playing an increasing important role in the continuing care industry, to the point of where it is identified by healthcare leaders as "mission critical" to the success of their organizations. However, it's because of this change that many leaders are challenged with difficult questions. Those include:How much should be invested in IT? Is your current spend enough? What is the role of technology moving forward? What are the users' expectations? What is the right way to manage the spend?This whitepaper outlines the role technology plays in the industry today and offer solutions that address how IT can be fully maximized during this time of rapid change within the continuing care industry.